Report of a survey of residents and users of the 101-102 Bus Service from Dumfries to Edinburgh

26th October 2022

With the future of the bus route uncertain, in order to obtain a comprehensive understanding of the views of residents about the current 101-102 bus service between Dumfries, Moffat, Biggar, West Linton, Penicuik and Edinburgh, 56 Degree Insight were appointed to undertake an extensive and robust survey of residents along the length of the route.  This survey invited responses from all residents – whether they were frequent, occasional, lapsed users or had not used the bus service in recent times.

The survey went online on Wednesday 5th October and remained ‘live’ until midnight, Friday 21stOctober – a period of just over two weeks.  Across this period, 1,401 respondents completed the survey.  Links to the survey were promoted by the various Community Councils along the route as well as on Facebook and other social media pages.  It was also promoted at bus stops along the route with A4 posters containing a QR code which bus users could scan on their mobile phones and complete during their journey.

You can navigate the full report by clicking on the slideshow below

Alternatively, you can download the report (PDF format) to read offline by clicking here


More information about the survey and an update on the latest plans for the route can be obtained by contacting the team at Stand Up For Our Buses